Odor Removal Process – FAQFrequently Asked Questions
Q: How does the system work?
A: Fresh Aire Systems uses an exclusive CLo2 gas vapor system which completely removes odors, indoor contaminants and microbial growth.
Q: We had an animal die in our home. Can you treat that smell?
A: Yes, any organic smell, including those of deceased animals, people or human waste, can be treated with our system. The original source of the odor must be removed and cleaned before our treatment.
Q: Can you remove odors in automobiles?
A: Yes, our system will completely eliminate any odor found in an automobile. The interior of the car should be completely clean before the treatment. We can remove any odor, in any car, in less than 1 hour.
Q: Can you remove cooking odors including curry from a home?
A: Yes, Our process will completely remove all sorts of cooking odor including difficult curry odor.
Q: Can you remove pet odors?
A: Yes, we can eliminate most animal odors including cat urine and skunk odor. A liquid pre-treatment of affected areas may be needed depending on the severity of the contamination.
Q: My clothes and furniture smell after a smoke fire in my home. Can you remove these smells from my clothes and furniture?
A: Yes, our process is perfect for contents restoration after a fire disaster. If clothes or cloth furniture have lingering odors due to smoke, one treatment can remove all smoke odors.
Q: Can the system kill mold?
A: After the existing mold has been physically removed by a certified mold technician, we can eliminate any remaining spores in the air and on surrounding surfaces. Our system is guaranteed to pass an indoor air quality test.
Q: Can you remove fuel/oil spill odors?
A: Yes, one treatment of our system will completely remove any offending odor.
Q: Does your system use any chemicals?
A: No, our gas vapor system is the safest way to remove odors and allergens. It does not use harsh chemicals, or leave a residue.
Q: Will your system bleach upholstery or harm fabrics?
A: No, our system is completely safe on all fabrics. Everything must be completely dry during our process.
Q: How long does the process take?
A: Depending on the severity of the odor and allergens, a treatment will take between 1 – 12 hours. Most automobiles can be treated in 1 hour.
Q: Does your system come with a warranty?
A: Yes, we offer a 100% money back guarantee.
Q: How soon after your treatment can I re-enter the treated area?
A: Most areas can be re-entered within 45 minutes to 1 hour after completion.
Q: Does your system leave an odor?
A: Our treatment leaves a light, clean smell similar to an indoor swimming pool. It will linger for about 24 hours and then completely dissipate.
Q: How large of an area can you treat?
A: We can treat areas up to 100,000 sq/ft.
Q: Can your system be operated with people or pets in the room?
A: No. our system can only be safely operated in vacant or unoccupied spaces. No humans or pets can be present. Additionally, plants and fish tanks must be covered in plastic. Our technicians use respirators during the treatment process.
Q: Is your system ozone machine?
A: No, Ozone is a harmful gas and we would never use it. Our system is completely safe and considered a “green system”.